If your water has been shut off due to nonpayment and you pay your bill after 4:00, you will not get your water turned back on until the next business day.
Boards
Municipal Reports
Completed Project
Billing Cycle
25th of the month: Bills are mailed.
10th of the month: Bills are due. A 10% penalty is added onto bills paid after the 10th.
13th of the month: Cutoff notices mailed with a specified disconnection date.
Monthly disconnection: Service disconnected for non-payment of past due bill - additional non-payment penalty of $50 will be charged.
If your water has been shut off due to nonpayment and you pay your bill after 4:00, you will not get your water turned back on until the next business day.
Attention Phone Scam
If you receive a phone call from the City of Willard, and are unsure of the individual calling, please do not give them any information over the phone.
If you have received a phone call that you feel may be malicious, please call us at (417) 742-3033 and we will verify if this is correct.
If you have questions regarding your bill or account, you may contact the utility department at (417) 742-3033, or email Utilities
Public Works after hours emergency line:
417-300-1720
Please note this number is for emergencies only. You will have to call during regular business hours to set up service.
12 Common Reasons For A High Water Bill
Credit: Express Sewer & Drain Team
Dec 13 2021
12 Reasons for a High Water Bill