Forms and Applications

Applying for Utilities Service:

Applications must be submitted with appropriate identification.

  • A deposit for Water/Sewer accounts will be determined by a delinquency check.

  • ​We will NEED a digital color copy of the Identification (Driver's License or other legal ID) for the person(s) to be on the account.

  • Email the above Identification (most people are taking a picture of their ID) and Form to the following email. Please include the word "Form" in the subject line.

  • When we receive your email we will call you to get the deposit.
    The deposit will be either $100 or $200 

    We verify all emails sent with either a phone call or a return email. If you DO NOT get a response within 24 hours, please resend and/or call us at 417-742-3033.

Trash and Recycling

As of January 1, 2024 The City of Willard no longer offers trash.
You will need to contact a trash service provider for trash rates.

Assistance Paying Bills

If you are having trouble paying your bills or need additional assistance there is help.

Ways to pay my bill

The City of Willard has several ways you may pay your water/sewer bill.

​1. In office -Cash, Checks/Money Orders, and Credit/debit Cards.
2. Website - Credit/debit cards - you may set up a one time or reoccurring payments
3. Drop Box - Cash, Checks/Money Orders
4. ACH - Please fill out the form below. Attach a Voided Check and return to City Hall. (ACH is check only at this time)

Please be aware there is a 3% fee on all credit/debit card transactions both in office and on website.

Attention Phone Scam: 
If you receive a phone call from the City of Willard, and are unsure of the individual calling, please Do Not give them any information over the phone.
If you have received a phone call that you feel may be malicious please call us at (417) 742-3033 and we will verify if this is correct.